CRC Training and Development is uniquely placed to deliver quality training within the context of the Travel, Tourism and Hospitality sector. The qualified trainers are all industry-based with hands-on experience in a variety of sectors.
As a Registered Training Organisation, (RTO), we provide a range of accredited training courses that include:
- Administer Billing & Settlement Plan (BSP)
- Construct normal international airfares (Fares & Ticketing I)
- Apply advanced Airfare Rules & Procedures (Fares & Ticketing II)
- Construct Promotional International Airfares (Promotional Fares)
- Provide for Responsible Service of Alcohol (RSA)
In addition CRC Training & Development can design and deliver custom-made courses to meet your specific company needs. Examples of these include:
- Introduction to Motel and Tourist Park Management
- Negotiation Skills
- Recruitment, Interviewing Selection
- Positive Performance Appraisals
- Selling skills for call centres
- Cross Cultural Communications for the tourism industry
- Customer Service Skills
- Successful telephone skills
- Travel geography
- Introduction to a career in travel
Enhance your skills, achievements and career path by participating in one or more of the courses.
Please contact us for the latest dates of training sessions.
Richard Kellaway
General Manager
richardk@crctraveljobs.com.au
(03) 94194399
